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Las Palmas Onboarding

Your Key to a Seamless Transition

Empadronamiento & Ayuntamiento Las Palmas de Gran Canaria

Ayuntamiento de Las Palmas ~ City hall of Las Palmas

The most commen place for Empadronamiento and a lot of other city related procedures.

What is the "Empadronamiento"?

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The Empadronamiento is the registration with your local city council (Ayuntamiento) in Spain.

How to get an appointment?

In Las Palmas de G.C. you have the following options to get an appointment.

Online Process

Online appointments for the next week are released on Fridays between 8:00 am and 9:00 am.

Click here and get an appointment at your nearest office.

By phone call

Service Hotline also has the option to re-use canceled time slots from other people - if available.

Call service line 010 (or 928446000) at 8am - waiting loop is sometimes 15-30 minutes.

They only spek spanish!

In-Person

Go to the info counter in the Ayuntamiento in C. León y Castillo 270

They only spek spanish!

Requirements

Ensure all required documents are printed or copied in Spanish.

Rental Contract - of at least 6 months or house deed
Passport + copy of both sides
White NIE - original NIE document + copy
Copy of receipts of rental payments for the previous 1-3 months
Copy of receipts of electricity/water payments for the previous 1-3 months
Registation form Hoja Padronal (see at the bottom of the article)
Proof of landlord property ownership (see below)

Proof of landlord property ownership

As of recently, they will also ask for a document that demonstrates the landlord owns the property. 

The documents provided by the landlord can be

Documents missing?

In case documents are missing, they want you to arrange for a follow-up appointment.

Keep in mind how long it could take to become an appointment.

The highly recommendation is: Be prepared with everything.


Hoja Padronal

https://sedeelectronica.laspalmasgc.es/textos/2/doc/Hoja_Padronal_22445.pdf

Download your Volante or Viaje

Download Certificate with authenticated signature

Download Registration certificate (Volante)

Download Collective historical registration certificate

Download Individual historical registration certificate

Download travel certificate - Viaje (digital login required)

Download travel certificate - Viaje (no digital login required)


Download the Viaje for other Ayuntamientos

on Gran Canaria

Here you can download the "Viaje" travel certificate for other Ayuntamientos on Gran Canaria.

Artenara

Agaete

Arucas

Maspalomas

Firgas

Agüimes

Gáldar

Ingenio

Las Palmas de Gran Canaria

La Aldea de San Nicolás

Mogán

Moya

Santa Brígida

Santa Lucía de Tirajana

Santa María de Guía

Telde

Teror

Tejeda

Valleseco

Valsequillo

Vega de San Mateo


Extra Tip's for online validating the Viaje status while booking

When booking travel online and qualifying to use the resident discount while downloading the Viaje app, the NIE number is typically requested during the booking process, and your status is verified automatically, negating the need to present all documents again at check-in.

Full Name Entry: Always enter the full name as it appears on your NIE application. Ensure that only the surname is placed in the "Last Name" field, while all other names, even if they are surnames, should go in the "First Name" field.

Complex Cases: In particularly complex situations, you might need to experiment a bit with name entries.

Umlauts and International Spellings: For names containing umlauts, like "Bäcker", ensure you use the international spelling (e.g., "Baecker").

Married Names: If you are married and your birth name appears on your ID, it might be entered as a second surname. In such cases, entering your birth name in the "First Name" field can be helpful.